by Juanita | Apr 2, 2022 | bedroom, customer experience, George's Furniture, Uncategorized
Dear George’s Furniture
I am writing this appreciation letter to express the feelings of my wife, Linda, and I have regarding the bedroom furniture you have produced for us.
Some of our special moments involve all of you. We got a good feeling from the first time we came to see your shop, June 6, 1995, our twenty-fifth wedding anniversary. The brochure, we found at the Lancaster Visitor’s Center caused us to come see you that first time. Over a period of several years, we had been looking for something special in bedroom furniture.
Attention to detail
In June, we spent a lot of time looking at the showroom, taking the tour of the drying room and wood shop, reviewing virtually all the photographs, and making lots of notes on details of the furniture we saw. We knew then that if we ever got to the point that we could afford to have the bedroom furniture we really wanted; your shop would be given a lot of consideration.
Exploring furniture stores
In the summer of 2000, we took a drive tour of North Carolina, stopping at various furniture shops and outlets. Some were very nice, but none seemed to capture the feel for quality and detail that we knew existed in the furniture you had on display. None of the places we visited had the feel of friendliness and welcome we experienced from everyone we met in our visits to your shop. By the fall of 2000, improved finances brought us back to you.
Grateful for Design Team
Anthony was wonderful to deal with during entire time and the many times we had discussions by telephone since then. Georges was just where it seemed appropriate when we finished our discussion with Anthony that day –sitting in one of the reclining rockers, talking furniture with some folks.
Delivery with a smile
On Tuesday, February 6, we took delivery of the furniture. Roy and his wife were so nice. I imagine nearly everyone has had the experience of having a delivery made by individuals who are hard to get along with. It is hard to imagine George hiring anyone to make deliveries who would not fit the personality of George’s Furniture. I was very pleased to meet and work with Roy and his Wife.
Friendly craftsmanship atmosphere
Your craftsmanship is superb and having your furniture in our home had nothing to do with commercialism. The product you make results from treating a natural product with the skill held only by true craftsmen.
It is not just the furniture; it is the feeling that you all appreciate what you do and what you produce.
To me, craftsmanship of this kind produces a product that is so likely to survive for so many years. After that we hope to pass it onto others who will appreciate it, care for it and likewise pass it on through generations.
Michael & Linda Burkey
Come and experience what Michael and Linda experience while working with George’s Furniture. From working with the design team to seeing the craftsmen work, you will understand the difference of quality, handcrafted furniture made by George’s craftsmen.
How to Spot Quality
To help you start the process to high quality, handcrafted furniture, we have created this handy checklist on how to spot high-quality furniture. Download the checklist here so you know what to avoid in your furniture shopping. When you are ready to design your own custom furniture, call and our designers will be eager to assist you in creating that one of a kind cherished piece of quality furniture.
Download your Guide to High-Quality Furniture
by Juanita | May 3, 2021 | customer experience, Customization, Events, George's Furniture, Uncategorized
George’s Difference – Viewing Your Own Handcrafted Furniture
The next time you visit Lancaster, PA we want to give you a tour of our shop where each piece of our solid wood furniture is handcrafted & custom made. Yes, it is true! We love bringing guests on a tour of our wood-working shop. Quite honestly, that is what makes us different from nearly any other furniture shop you can think of.
Of course, it is not just a tour of some automated wood shop. You see our craftsmen at work, literally drilling, planing, and staining with the tools in their hands to produce your perfect handcrafted solid wood furniture. Actually, we invite not only our guests but any customer with any order in progress to schedule a time to visit & watch their furniture crafted by hand right in front of their very eyes. That was how Tom & Karen found us!
See furniture order handcrafted
“My wife and I had been furniture shopping for over a year and decided it was time to buy. While my wife was getting ready, I decided to make one last internet search for Lancaster County furniture stores. I was positive that we had already visited every furniture store so I was not optimistic about finding something new. George’s Furniture appeared on a list of stores we had previously visited, some of them multiple times. They were located near Maytown so I clicked on their website.” -Tom
The beauty of creating custom handmade furniture is that we can support your vision in a way that works for you, instead of just selling you assembly line, machine-made furniture.
Perhaps you need a dining table that is large enough to host all your children & grandchildren for a holiday meal. Maybe you are looking for a bedroom set that can become a family heirloom & add to the beauty of your home. In the professional setting, we even love designing executive desks & conference tables. (Did you know we even designed a conference table for the Pentagon?)
Beginning the handcrafted furniture process
“We were met by Anthony upon our arrival. After explaining what we were looking for, he expertly guided us through all the options. When ordering custom made furniture there are lots of decisions to make. After several hours our order was finalized.” -Tom
Tom and Karen worked with our designers to create the perfect dining set to meet their specific needs and interests. They also scheduled an appointment to see their furniture in process.
As we walked them through the tour, they saw the chairs ready for assembly. The artisan carefully placed glue into the precisely angled holes drilled into the seat for the chair legs. Tom and Karen observed the chair leveling process to make sure the chair would sit level in their home.
“I didn’t realize that so much work goes into making furniture.” — Tom
The finished table waited in the completed area. In the wood shop, they could see the other pieces of their set in progress too. A bench sat ready for assembly. The glued together coffee table wood top was ready for its next step of shaping and edge routing. The stained pantry waited for the final clear water-resistant coat of catalyzed conversion varnish.
Assembly lines vs handcrafted
Several minutes into the tour, Tom asked about the difference between George’s furniture process and other furniture manufacturing.
He referred to the cost and time difference of mass production assembly lines. We know many of our customers & guests wonder the same thing.
To be quite honest, mass production uses automated production lines and large sheets of plywood and particleboard in the construction. Since their focus is often on quantity over quality, they spend little time on matching grain or on preparing the wood well for assembly. We take the extra time of planing, cutting, and gluing the solid wood pieces together. That is what makes our process so different.
The path to quality
Handcrafted custom furniture made at George’s shop displays the careful attention to the wood grain, design, durability, and strength of the construction. Can I walk you through our complete process?
- Each artisan selects properly dried solid wood boards & cuts them to length. They use a jointer in their preparation process to make the boards flat, square & easy to assemble together (You can find out more about how jointers work here.) A thickness planer is also an essential part of this process to prepare the board & ensure that it is the same thickness all the way around the board. (The thickness planer is explained more here.)
- The furniture is ready for assembly after construction of all the individual parts. All those individual parts often include legs, skirts, tops, sides, solid wood drawers (fronts, sides, bottom), raised panel doors, rungs, seats, chair top, tongue-groove backing, etc.
- Next, they stain it and apply a clear coat of finish. The artisan signs and dates their finished piece before an all-over light sanding and final application of water-resistant clear coat of spray-top to bottom, inside and out. We actually asked our previous customers if they can still see the signature on their piece & these are the photos they shared with us.
- The final step in assembly is installing the hardware such as knobs & handles on drawers, adding in the table slides (our extension table is one of our most popular products actually!), and completing the tongue and groove backing.
- Last stop is the storage area where the finished product waits for the completion of the other pieces in the order. For example, maybe you have ordered a full dining table & chairs set like many of our other customers. Maybe you even ordered a bedroom suite of a bed, night stand & chest of drawers. This final waiting area is where we collect all pieces of an order before we deliver the complete set to the customer’s house.
Time to enjoy your gorgeous handcrafted furniture
“Our furniture was recently delivered and we are very happy with all the pieces. They are gorgeous and exactly as we ordered. The entire process from beginning to end was very pleasant and trouble free. We visited the shop and saw several of our pieces while in production. In closing, my wife and I would like to sincerely thank everyone at George’s Furniture.” – Tom & Karen
This is what makes us different from any other furniture shop you have visited. You set the vision & we are happy to share our catalog of creations if you need inspiration. Then you can tour our shop to watch our master woodworkers bring your vision to life. Finally you get to enjoy quality, handcrafted furniture that will last your family for decades.
To help you start this process to high quality, handcrafted furniture, we created this handy checklist to spot high-quality furniture. Download the checklist here so you know what to avoid in your furniture shopping. Then call us when you are ready to design your own custom, handcrafted piece.
by Juanita | Mar 20, 2021 | Ava Lee's History Corner, customer experience, George's Furniture, Rocking Chairs, Uncategorized
Rocking chairs are cherished for their comfortable, gentle rocking ability that calms the nerves of a hard day. Mothers enjoy their newborn babies as they rock them to sleep. This is the story of how the Dubiel family discovered George’s Rocker Recliner.
Rocker’s Lost battle
Dick and Lori Dubiel purchased a rocking chair their home. An unfortunate experience happened to their rocker. Their uncle was rocking comfortably, when the rocking chair lost its battle and broke. Looking through the phone book, Lori found George’s Woodcrafts (presently George’s Furniture) and visited the store in Elizabethtown, PA, Lancaster County.
“My uncle rocked in my not so great rocking chair and as he pushed on the arms to get up, they broke off. I had seen George’s store in Elizabethtown so I went in to ask if he could reattach the arms. As I looked at George’s quality of work, I realized that I did not want him to see my broken chair. Instead, I went and ordered one of his rockers to replace the broken rocker. I wanted a good quality chair that would survive my two boys and George’s non tipping rocker was perfect. I purchased a rocker that George had on the floor.” -Lori Dubiel.
As a result of Dick and Lori’s rocking experience, they discovered George’s quality furniture. Their first furniture purchase was a walnut oval pedestal table set, dry sink and a crosscut stool. Once placing the order, the couple made small payments. However, as a surprise for his wife, Dick secretly placed additional money on their order. Lori’s mother joined into the fun and purchased her own rocking chair which she past unto her grandson. Five years later a corner hutch joined their collection.
Individual Attention to Detail
George loved to delivery his own furniture. The Dubiel’s remember their corner hutch delivery. Once the hutch was carefully placed in their room, George proceeded to checked all his furniture to be sure that no damage occurred during the Dubiel’s recent move. Years later, the Dubiels moved to South Carolina but remain in contact through George’s monthly newsletter. Discover George’s solid wood furniture in Lancaster County PA today.
by Juanita | Dec 28, 2020 | Ava Lee's History Corner, customer experience, Customization, George's Furniture
David and Angela loved getting away from the stress of the office and the hustle and bustle of life in New Jersey. They enjoyed traveling to Lancaster County to the peace and tranquility of Amish and Mennonite farmland. Their favorite place to stay was the Cameron Estate Inn and Restaurant, Mount Joy, PA. The inn keepers, Abe and Betty Groff, were a delight to talk to which is the main reason why David and Angela’s return year after year.
Hand Engraved Road Signs
Traveling the Lancaster country roads, they often found hand-engraved road signs – George’s Woodcrafts- during their sight-seeing. David and Angela would pass by wooden signs thinking they did not need any birdhouses or small wood crafts. Finally one day they picked up an AAA travel guide and decided to check out George’s Woodcrafts. Were they surprised? George’s did not make birdhouses at all. Beautifully hand-crafted beds, dressers, long extension tables, smaller breakfast tables, tall tables were on display. Desks, bookcases, chairs, rocking chairs, benches, anything one could imagine greeted them-all specially designed to their special dimensions.
Small space challenge solved
Special dimensions were the challenge David and Angela faced. Their small house presented many problems for finding furniture that fit within the space. The search was over. They remember George Martin’s love for design and sharing of his unique designed rocker that did not tip over. He quickly pushed himself way back and it stopped. They could not forget this amazing design. Later a rocking chair found its way into their home. After sharing the history of the rocking chair, George proceeded to begin designing a small shelf that would mount to the side of the Finnegan’s bed.
Natural skill in designing
George’s did not need a picture of design from. He would listen to the customer’s needs and space requirements, then design and draw out a sketch of what was in his mind. David was embarrassed about how much time George devoted to them, designing their little bed side shelf, even this other customers around. The genuine desire to created and solve needs was why the Finnegan’s continued kept coming back for many more pieces of furniture over the years. Each room of their homes has at least one piece of furniture-except the bathroom.
Even though George has passed away, his daughter, son-in-law and skilled craftsmen carry the legacy of listening to customers’ needs and creating signed, dated, made by one craftsman, cherished hardwood heirlooms for over 50 years. Visit George’s showroom and see for yourself the Lancaster County quality of that drew David and Angela and captured their hearts.
by Juanita | Jun 22, 2020 | Ava Lee's History Corner, customer experience, Customization
Florida brothers experience George’s Furniture
George got a call late one Saturday afternoon near closing time. “Are you open on Sunday? We just found your brochure and are interested in seeing your furniture. Our return flight leaves for Florida on Monday morning.” replied the caller. “ I am very sorry, but we do not have hours open on Sunday. We would be happy to help you on Monday,” answered George Martin.
So they changed their flight and came into the showroom on Monday morning. A walk through the showroom and wood shop convinced them of our quality, but they wanted a different design for the head-board and foot-board of their king size bed. So George designed his first ocean wave bedroom suite. To the ocean wave poster bed, they added a dresser, vanity and nightstands.
Brother joins excitement
His brother heard about George’s quality furniture and wanted us to build a bookcase wall unit to encase a large fish aquarium. So he shipped the tank to us by freight to assure a perfect fit.
In the next few years, these brothers filled their homes with more furniture. One chose a roll top desk while the other got a computer desk with swivel desk chairs to match. The second brother chose a sleigh bed. A dresser, chest of drawers, night stands and a swivel full body mirror completed the set. Each one got entertainment centers and mantles for their fireplaces. One got an extension table, extra boards and chairs to accommodate guests when they come for dinner. Even their parents got in on the joy of handcrafted furniture, ordering a corner cupboard for their home.
We made several 16 hour trips to personally deliver their furniture over the next few years. On one trip, I was privileged to accompany George. I always enjoyed meeting our customers in their homes. After the furniture was safely moved into their homes, they gave us a tour of their massive vegetable fields. We enjoyed small plane aerial view over Lake Okeechobee and the Everglades, Florida.
This was a truly unforgettable experience with a wonderful family of George’s fans.