Quality delivered to your doorstep

by Juanita | Nov 8, 2019 | Ava Lee's History Corner, Furniture Care

Commitment to Quality

From the beginning, George’s Furniture is committed to create quality, hardwood furniture, crafted by a single craftsman and safely delivered to the customer’s home. As a child, I heard George lament over customers requests to cut costs by utilizing a commercial delivery service. As a result, the furniture arrived in poor condition. Nothing matches the quality of furniture delivered and assembled by individuals who understand its design.

A typical delivery includes transportation from George’s Furniture to the customer’s home. The cost per mile includes assistance of George’s delivery driver. The customer will provide at least one individual to help carry furniture into the home. Additional delivery personnel can be requested at an additional cost.

Affordable Safe Delivery by George’s Personnel

George’s Furniture groups deliveries, going to a similar region, together to help customers share delivery costs. While viewing one of George’s 15 passenger vans holding 4-5 separate orders headed for a region, one person commented, “That looks like a tight fitting puzzle.” Yes, each piece is blanket wrapped and packed with care. During difficult corner maneuvers, desks and other large pieces are placed on their sides, protected by thick furniture blankets and escorted to their desired location.

Up Elevators, Over Balconies

Over the past 45 years of delivering furniture, we have encountered challenging situations navigating around unique house layouts. Creativity, persistence and strong skills in spatial relations served us well, resulting in satisfied customers. One challenging occasion, an executive desk was delivered to a customer’s home. Although George’s Furniture is designed to fit through a standard 30” door, this door was narrower. The delivery/craftsman personnel quickly ascertained that the feet could unscrew from the desk and the base placed on its side to maneuver into the office. A few minutes later, the reassembled desk brought delight of another satisfied customer.

A customer living Manhattan purchased two hutches. The flexibility built into George’s Furniture paid off when the elevator servicing the multi-story building was small. George’s design allowed the hutch tops to be disassembled from the bases. Each of the four sections fit snugly into the elevator. After 4 trips up and down the elevator, all parts arrived safely to the apartment. George’s delivery man secured the screws between the Hutch’s top and bottom as the delighted customer viewed the new edition.

Flexible designs inspired

Building flexible designs is a work in progress. During the early 1970’s, George designed a king size poster canopy bed. Upon delivery to her home, it was discovered that the hallways were too small to maneuver the large bed into the bedroom.  She was so taken by its design that she stated, “I’ll just keep the bed and build a bedroom around it.” Following this experience, George redesigned the structure, allowing the bed to be a designed in smaller sections without compromising the strength of the bed.

An Ounce of Prevention….Measure

George’s delivery personnel are creative, however they do not know the dimensions of your home. Please measure all hallways, rooms and stairways along the path to the desired destination. I recall stories of a desk or bed entering a house over a outside balcony because the custom piece would not fit through the interior hallways or up the steep narrow stair steps. Pieces can be designed with increased flexibility, but these details should be discussed during the design process.  George’s Furniture designers work hard to take all aspects into consideration when working along side our customers,  Contact us to begin the design of your next new piece of furniture.